Study: Employees at Patient-Centered Medical Homes Likely to Have High Morale

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Employees at patient-centered medical homes are more likely to have higher morale but higher risk of burnout, according to a study published in the Archives of Internal Medicine.

The finding is based on survey responses from 603 providers and clinical staff members from 65 safety-net clinics in 2010. Respondents were asked to rate five characteristics in their clinic: access to care and communication with patients, communication with other providers, tracking data, care management and quality improvement. These are the basic characteristics of PCMHs.

A 10 percent increase in quality improvement at the clinic was associated with higher morale, greater job satisfaction and freedom from burnout. Overall, though, providers who perceived more PCMH traits in their clinics were more likely to have high morale but also more likely to suffer from burnout.

Related Articles on Patient-Centered Medical Homes:

Study: Traits of Patient-Centered Medical Home Linked to Reduced Mortality
Study: Medical Homes Only Bring Modest Improvements in Quality, Satisfaction
Study: 46% of Physician Practices Don’t Qualify as Medical Homes

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