For years, healthcare organizations have approached patient access the same way: invest in contact center technology, hire and train staff, and continuously optimize workflows to keep pace with growing demand. The technology evolved from traditional phone systems and legacy contact…
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In this episode, Jeremiah J. Hodshire, President and Chief Executive Officer, Hillsdale Hospital, discusses how rural hospitals can expand specialty services, strengthen community access, and build sustainable growth strategies amid unprecedented healthcare challenges. He shares his perspective on workforce shortages,…
In this episode, Austin Jones, SVP and CFO of NKC Health, discusses how the health system has driven organic growth while navigating workforce shortages, reimbursement pressures, and revenue cycle challenges. He also shares why culture, strategic leadership, and a strong…
Delaware Gov. Matt Meyer has signed three healthcare bills that will expand charity care eligibility, delay implementation of hospital price caps and temporarily block private equity firms from acquiring the state’s nonprofit hospitals, local news outlet WHYY reported July 20. …
Pharmacy technicians in Washington, D.C., report median annual pay of $91,540 — double the national figure and the highest in the country, according to data released May 15 by the Bureau of Labor Statistics. Nationally, pharmacy technicians reported median hourly…
A Delaware judge has dismissed UnitedHealth Group’s defamation lawsuit against The Guardian following the outlet’s reporting last year that said the insurer secretly paid nursing homes to reduce hospital transfers for its Medicare Advantage members. “We are delighted that Judge…
In June 2025, health insurers pledged to simplify and reduce prior authorization requirements, affecting plans covering 257 million Americans. It’s been over one year since, and, while payers have been vocal about their progress, there are steps left to take.…
Abbott is investigating a cyber incident involving unauthorized access to a limited number of internal systems in its cancer diagnostics business. The incident does not affect business operations, product availability, manufacturing, lab operations or the company’s ability to serve patients,…
Most healthcare budget conversations are organized around the fiscal year. However, Ebrahim Barkoudah, MD, is prioritizing investments at UT Southwestern Medical Center more organized around the next decade. Dr. Barkoudah, the inaugural chief of the division of hospital medicine at…
Two centers within the FDA overseeing drug and biologics evaluation and research have lost a combined 354 employees while hiring 244 in fiscal 2026, according to a hiring update from the FDA. The Center for Drug Evaluation and Research is…