Nonprofit hospitals have faced intense scrutiny in recent years, with attention focused on billion-dollar revenue figures, high-profile capital projects and whether tax-exempt systems provide sufficient community benefit. For Carilion Clinic, a seven-hospital system headquartered in Roanoke, Va., that pressure is…
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Hospitals Can’t Stop What They Can’t See
Hospitals have spent decades strengthening infection prevention programs, yet hospital-acquired infections remain one of healthcare’s most persistent challenges, affecting hundreds of thousands of patients annually and imposing billions of dollars in healthcare costs in the United States, according to the…
As more health systems explore specialty pharmacy as a way to improve patient access and keep care in their networks, many recognize the operational and regulatory challenges of launching these programs. Specialty pharmacy build-outs aren’t just about dispensing. They require clinical expertise, sophisticated technology, and access to networks. Successful specialty pharmacy programs…
AI in Healthcare Has Graduated.
Now Comes the Hard Part. The industry has moved past the hype cycle. The next wave of AI value won’t come from clinical documentation — it will come from the operational workflows that determine whether care plans actually reach patients.…
No legacy systems. No inherited workarounds. No spreadsheets held together by institutional memory and a collective agreement to never ask why they still exist. Just a blank slate, a clear mission, and everything we know now about what healthcare administration…
Long wait times, crowded waiting rooms, and frustrated staff are often symptoms of inefficient workflows driven by physical space constraints. Poorly designed layouts can create bottlenecks, limit privacy, and negatively impact both staff and patient experience. Yet for many hospitals,…
In this episode, Jeff Flaks, Chief Executive Officer, Hartford HealthCare, reflects on pivotal moments like 9/11 and COVID-19 and how they shaped his leadership philosophy. He shares insights on continuous improvement, team-driven culture, and the need to disrupt healthcare to…
The operating room is one of the most resource-intensive environments in healthcare — and one of the most quietly underutilized. Late starts, turnover creep, misaligned block schedules, behavioral inefficiencies, and bottlenecks upstream and downstream of the OR itself can collectively…
In revenue cycle and finance, the pressure to demonstrate a clear, measurable return on technology investment has never been greater. Health systems are being asked to do more with less — reduce denials, accelerate cash flow, lower the cost to…
In this episode, Mac Boyter, revenue cycle management and Business Solutions Research Director at KLAS Research, and Josh Margulies, VP of Brand Advocacy, Suki AI, discuss how health systems can validate ROI and scale ambient AI from pilot to enterprise.…