'The hype is real' with AI documentation, according to UPMC

Pittsburgh-based UPMC physicians are using AI technology from Abridge during patient appointments and have stated that the platform is already about 95 percent accurate, ABC27 News reported Sept. 5. 

Salim Saiyed, MD, chief medical information officer of UPMC, told the publication that the technology, which listens to the patient and physician's conversation and creates a transcript of it, has been saving physicians time and is improving patient interactions. 

"Every one of them [physicians] has described this as really game-changing," he said. "And the hype is real, we're using it."

The technology, according to Dr. Saiyed, is like having a real-time scribe, as it takes information from patient appointments and writes a patient history and visit summary right away. 

With this, UPMC physicians don't have to spend time documenting after work, and now only have to review Abridge's notes to ensure they are accurate. Physicians can also add in any context to the notes as desired. 

"They get a[n] accurate note and the notes much more faster," Dr. Saiyed said.

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