Nuance, Microsoft bet big on GPT for healthcare

Nuance Communications, a software and conversational artificial intelligence company owned by Microsoft, launched Dragon Ambient Experience Express, a clinical documentation application that uses OpenAI's newest model, GPT-4.

Clinicians can use the AI tools to create notes after an in-person patient exam or telehealth visit. The conversations can then be embedded into the EHR.

The Express application builds upon Nuance's Dragon Ambient Experience applications, which launched in 2020 and are utilized by hundreds of health systems, according to a March 20 Nuance news release.

"What makes this breakthrough so impactful is that the power of artificial intelligence is magnified by the unique strengths of Nuance and Microsoft. Microsoft's engineering and market resources and the scale of the Azure cloud, paired with Nuance's long-standing experience in healthcare and its commitment to patient data privacy and responsible use of AI, create an impressive foundation to significantly improve healthcare experiences and support better outcomes," BJ Moore, CIO of Renton, Wash.-based Providence Health, said in the release. "They are setting the stage for innovation that will shape healthcare delivery across the industry."

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