Four things to know:
- The skill is designed to help patients and their families get information about their hospital stay and reach their care team by giving the device voice requests from their rooms, according to a Nov. 16 news release. The skill was developed to avoid unnecessary interruptions and overwhelming clinicians, according to the release.
- The Alexa device will give patients verbal updates about the status of their requests. Frequently asked questions, such as the hospital’s visiting hours, will be answered directly by the device. Patients who need assistance will be prioritized, which is expected to improve response times.
- In October, Amazon unveiled a skill named Alexa Smart Properties. The skill allows clinicians to call and “drop in” on patients without physically entering their rooms. The skill developed in collaboration with Vocera leverages technologies from Alexa Smart Properties.
- “We’re excited to work with Vocera and extend the voice experiences customers already love to healthcare systems and give care providers new ways to save time and personalize care for their patients,” said Liron Torres, head of Alexa Smart Properties at Amazon.
At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.