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Leadership & Management

Memorial Health System in Springfield, Ill., embarked on a journey several years ago to improve its employee engagement. In a 2004 survey of employees at Memorial Medical Center (the health system’s flagship hospital), employee engagement scored in the 30th percentile…

Connecticut Gov. Dannel P. Malloy is pushing for a 5.5 percent tax on non-profit hospitals to increase federal matching funds for the state's Medicaid program, but a number of hospitals argue they would not recoup the projected $266.6 million they…

Despite studies showing the cost-effectiveness of palliative care, insurers typically don’t reimburse hospitals for it, except for doctor visits and care related to hospice, according to a report by the Washington Post.

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A new study funded by the Robert Wood Johnson Foundation Interdisciplinary Nursing Quality Research Initiative and published in Medical Care reveals hospitals with higher staffing levels in both intensive care units and non-intensive care units improve patient outcomes, according to…

"Anything you can do to reduce staff time will have tremendous impact on the bottom line of the facility," says Mike Lipomi, president and CEO of Surgical Management Professionals in Sioux Falls, S.D. Mr. Lipomi offers four ways to save…

When ambulatory surgery centers compare their performance to benchmarks at other centers, they are satisfying accreditors and opening the door to their own self-improvement, says Bunny Twiford, RN, president of Twiford Consulting in Warminster, Pa. However, she says many ASCs…

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