The term "waste" encompasses an array of definitions for hospitals and health systems, including wasted time, finances, steps and human potential, to name a few.
Leadership & Management
With providers now sharing responsibilities for the well-being of patients with concerted efforts toward delivering coordinated care, emphasizing proactive health practices and managing populations effectively, the role of the contact center is ever-more important to help bridge communication gaps along…
David P. Tilton has served as president and CEO of Egg Harbor Township, N.J.-based AtlantiCare since March 2007, but he has been part of the system much longer — he joined AtlantiCare Regional Medical Center as administrator of the hospital's…
Steve Jobs, founder of Apple and one of the most creative leaders of our time, once told Forbes magazine his philosophy for innovation. "It's not about money," he said. "It's about the people you have, how you're led and how…
CMS has issued guidance to help providers interpret the agency's new requirements for patient admissions and medical review criteria for hospital inpatient services under Medicare Part A.
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Providence St. Mary Medical Center in Walla Walla, Wash., is in the process of eliminating 10 positions, about 1 percent of its workforce, according to a Union-Bulletin report.
Certain strategies long used by hospitals and health systems are becoming antiquated, and organizations that continue to employ them may find themselves trying to fit a square peg in a round hole.
The Patient Protection and Affordable Care Act of 2010 created state-specific health insurance exchanges, now referred to as "marketplaces," that are designed to offer consumers a side-by-side comparison of available health plans. The goal of the marketplaces was to simplify…
Charles W. Sorenson, MD, has served as president and CEO of Salt Lake City-based Intermountain Healthcare, one of the largest nonprofit health systems in the country, since the end of 2008.
Patient experience has always been an important metric for hospitals and health systems because of its impact on patient outcomes. "Higher patient satisfaction and experience leads to healthier and more engaged patients," says Brian Johnston, a partner in Stanton Chase…