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Leadership & Management

Organizations that are developing a service line strategy should consider the following six variables when determining the model to guide their programs, according to a whitepaper by New Heights Group.

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Environmentalist Paul Hawken once said, "All is connected. No one thing can change by itself." The idea certainly strikes a chord for hospitals, which are complex ecosystems of their own. To deliver patient-centered and coordinated care, hospitals need to operate…

Most healthcare organizations use committees to oversee and direct patient experience initiatives, but there is also a growing trend where hospitals delegate this responsibility to a dedicated leader, according to a new survey from Catalyst Healthcare Research and the Beryl…

As we look at the impact the emergency department has on facility operations, it's an undisputed truth that the majority of patient contacts in the hospital occur in the ED. Depending on a facility's surgical volume, 60 to 95 percent…

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