Competitive drivers in the health systems of the future

Developments in the national market, driven by retail players such as CVS, Walmart, and DaVita, have highlighted the fact that those who are seeking a competitive advantage in disrupting the current delivery of healthcare are not being limited by traditional boundaries, but are focused on the demands they’re hearing from consumers.

To compete successfully, the health systems of 10 to 15 years from now must be as different from their current form as existing systems are from the ones 80 years ago. In the past two decades, value-based reimbursement has moved forward, with the risk for the cost of care increasingly shifting to provider organizations, driven more by local employers and insurers than by Washington, DC.

So how do systems compete in the brave new world of value-based care? Differently. Very differently. Systems will need to focus on two critical drivers: patient centricity and value transparency.

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