On September 13th Dr. Chaudry will serve on the panel “Practical Uses of Telemedicine and Remote Care” at Becker’s Annual Health IT + Revenue Cycle Conference. As part of an ongoing series, Becker’s is talking to healthcare leaders who plan to speak at the conference, which will take place on September 13-15, 2021 in Chicago.
To learn more about the conference and Dr. Chaudry’s session, click here.
Question: What technology has taken on greater significance or value during the pandemic?
Zafar Chaudry: All technologies that are related to remote working: virtual phone lines (we use Jabber), video conferencing (we use WebEx and Zoom), telehealth, virtual desktop infrastructures such as Citrix or VMWare.
Q: How has the coronavirus pandemic forced a paradigm shift in your line of work, from your perspective?
ZC: We’ve completely pivoted to virtual remote working, 4,000 people using VDI and Jabber, with over 2,000 WebEx meetings per day supporting 8,500 staff.
Q: What is one bold goal that you, your team or your organization is staring down for 2021?
ZC: Cost improvement programs that reduce 10% of our costs.
Q: What fundamentals would you encourage your peers to revisit and refine when it comes to health IT and revenue cycle management?
ZC: Look to automation, as 2021 and beyond will impact FTE counts.
At Becker's 4th Annual CEO + CFO Roundtable, taking place November 2–5 in Chicago, more than 1,500 hospital and health system executives tackle decisions that determine whether organizations thrive or merely survive: protecting margins under cost pressure, choosing where to grow, renegotiating payer relationships, stabilizing the workforce and proving real ROI on technology. This is where leaders work through them together, face-to-face. Apply for complimentary registration now.
