U of Tennessee Medical Center to implement mobile wayfinding platform

University of Tennessee Medical Center in Knoxville is developing a mobile wayfinding platform that will help patients navigate a total of 6.5 million square feet across the health system.

UT Medical Center will be the first Tennessee health system to launch a mobile wayfinding and patient engagement platform, which will provide navigation to its main medical center campus, eight additional healthcare facilities and three parking garages, according to a news release.

The mobile app allows users to access interactive maps that guide them to points of interest including physicians' offices, patient care floors, on-site dining options and pharmacies.

In addition to navigation, the app will also provide patient engagement and experience support such as the ability to schedule an appointment, reserve seats in urgent care and check emergency department wait times.

For the project, UT Medical Center is partnering with Gozio Health, a mobile GPS platform that aims to help improve hospital navigation.

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