91% of patients prefer providers who offer telehealth, study says

A recent study from Software Advice shows that 91 percent of patients are more likely to choose providers who offer telehealth appointments than those who do not.

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Additional findings from the survey showed that 86 percent of patients had a positive telehealth experience and 70 percent of patients first started using telehealth during the COVID-19 pandemic, according to the Sept. 15 report.

Software Advice polled 1,002 patients for the survey.

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