Salesforce Ventures, the corporate investment arm of customer relationship management firm Salesforce, is tasked with investing in technologies that “[extend] the power of the Salesforce Customer Success Platform, helping companies connect with their customers in entirely new ways,” according to a news release announcing the investment.
“In healthcare, customer relationship management starts with the first point of contact — when a patient seeks access to care at a health system,” said Matt Garratt, managing partner at Salesforce Ventures. “Kyruus has built a platform that enables health systems to match and book patients with the right providers.”
Today, Kyruus manages 150,000 providers nationwide on its platform.
Salesforce also added Kyruus’ ProviderMatch tool, which helps hospitals match patients with appropriate providers, to its cloud-based Salesforce AppExchange. The Salesforce AppExchange provides customers with an online marketplace of more than 5,000 pre-approved technologies for businesses to improve customer relationship management, including analytics, artificial intelligence and social tools.
More articles on health IT:
Hack on ACA sign-up portal jeopardizes 75K records
eClinicalWorks rolls out clinical decision support for opioid prescriptions
It’s not just ‘Stayin’ Alive’ — Here’s why NewYork-Presbyterian built a Spotify playlist for CPR
Becker’s 3rd Annual Fall Chief Pharmacy Officer Summit is the top tier event that the people leading the future of pharmacy convene. This 3-day event is built specifically for Chief Pharmacy Officers and senior pharmacy leaders. The sessions examine the workforce, financial and clinical priorities shaping pharmacy today. Becker’s is where candid discussions flourish and new ideas thrive. Becker's 3rd Annual Fall Chief Pharmacy Officer Summit
