AI-powered customer engagement company Qualtrics has agreed to acquire healthcare market research firm Press Ganey for $6.75 billion, the Financial Times reported Oct. 6. Press Ganey, currently owned by investor Ares Management and private equity firm Leonard Green & Partners,…

Hospitals are grappling with how to integrate artificial intelligence in a way that drives value without overwhelming clinicians or creating new risks. At Stanford Medicine, CIO Dr. Michael Pfeffer has taken a deliberate approach to democratizing AI and transforming the…

No health systems made the list of the most AI-ready Fortune 500 companies, with the healthcare industry being largely represented by payers. The inaugural Fortune AIQ 50 rankings incorporated software company ServiceNow’s Enterprise AI Maturity Index, which benchmarks how prepared…

Improving access to care and boosting patient and provider experience via digital — with and without AI — were among the main talking points at this year’s Becker’s Health IT + Digital Health + RCM Conference. Here are five key…

The pace of technology adoption in healthcare is moving faster than ever before, driven largely by AI, the lingering effects of the COVID-19 pandemic and rising patient expectations, according to health system CIOs. Eric Daffron, vice president and CIO of…

When patients in Colorado’s remote Yampa Valley needed to see a specialist, the trip often meant a daylong journey to Denver: hours on the road, time off work, child care arrangements and the cost of gas. Now, they can log…

Use of ambient AI scribes was tied to a significant drop in clinician burnout after one month, a study published Oct. 2 in JAMA Network Open found.  The quality improvement study examined 263 physicians and nonphysician providers across six health…

The Health Information Sharing and Analysis Center, a nonprofit organization that works to share threat intelligence, issued an alert Oct. 1 regarding LockBit 5.0, a ransomware variant that represents an elevated risk to healthcare and other enterprises. The variant is…

HHS has broken from the prior administration’s stance on artificial intelligence oversight, rejecting a private-sector vetting initiative known as the Coalition for Health AI, Politico reported. CHAI is backed by companies including Microsoft and health systems including Rochester Minn.-based Mayo…

Hospitals are full of improvised fixes — work-arounds nurses, therapists and other staff members invent to make a task safer or faster. At Radnor, Pa.-based Main Line Health, those solutions are coming out of the shadows. Through a program that…