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When Kaiser Permanente agreed to acquire Geisinger and form a new value-based care organization, Risant Health, it had competition in mind: for-profit healthcare disruptors.

Chapel Hill, N.C.-based UNC Health has been using nurses and medical assistants to respond to patient messages that fall within the scope of their responsibilities, which in turn has lowered the amount of messages physicians receive by 25 percent, EpicShares…

Epic Systems has added AI-powered cloud contact center Talkdesk to its new Pals program, which aims to help Epic customers select vendors that use validated integrations with its software. 

Healthcare is increasingly pivoting toward artificial intelligence, with industry professionals adding AI skills to their profiles at 12 times the national average, according to LinkedIn.

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