Medtronic faces global computer outage: 5 things to know

Medtronic — a Dublin, Ireland-based medical technology company with operational headquarters in Minneapolis — is working to bring its IT systems back online after a global computer outage affecting multiple Medtronic systems took place earlier this week, the Star Tribune reports.

Here are five things to know about the outage.

1. The global outage affected the company's "foundational information technology systems," according to a letter Medtronic CEO Omar Ishrak sent employees earlier this week, which was obtained by the Star Tribune.

2. Medtronic said it experienced a "temporary IT infrastructure issue which caused some delays to customer ordering and fulfilment," according to an emailed statement to Becker's Hospital Review. The outage also hindered the company's ability to manufacture devices, according to the Star Tribune.

3. The IT system has since been restored, and Medtronic is working to bring its fundamental system back online, according to the statement. To address the issue and customer orders, Medtronic also had employees work extra hours, the Star Tribune reports.

4. Medtronic officials determined an "internal technical matter" led to the outage. "We have no indication that an outside agent was involved and no indication of data exposure, but we continue to monitor [the incident]," according to the statement.

5. The statement reads, "At this time, we do not believe there will be a material impact to our first quarter [fiscal year 2018] revenue and earnings per share as a result of this disruption, but we continue to monitor and assess the matter."

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