Intermountain to outsource 98 IT employees

Salt Lake City-based Intermountain Healthcare will outsource 98 IT system employees as a result of a new partnership with Tysons, Va.-based IT services provider DXC Technology, according to a March 28 news release.  

The transition, effective June 3, involves computer support, internet access and system administration employees. However, it will not affect an additional 260 Intermountain IT employees, including those in cybersecurity, onsite support, telehealth and those in the Intermountain data center.

Intermountain attributed the outsourcing move to a desire to quicken computer technologies implementation and help clinicians improve patient care.

"As a healthcare provider that is not in the business of developing IT solutions, Intermountain has found it makes sense to partner with highly efficient and effective companies such as DXC to perform certain IT tasks," said Intermountain CIO Marc Probst. "The partnership with DXC offers cost-effective IT solutions within the healthcare industry, as well as access to an extensive network with expertise in technology management."

Joe Fournier, Intermountain's chief people officer, said DXC will extend job offers to all employees affected by the transition, with a promise of employment for at least one year. He said a number of employees who decide to go to DXC will still work on Intermountain projects, although some will also work for other DXC clients. DXC, which has offices around the globe, currently serves approximately 6,000 clients, including Amazon Web Services, AT&T and Microsoft, according to the company's website

Affected employees who decide not to go to DXC will receive help from Intermountain to find other jobs, said Mr. Fournier.

Intermountain is in the middle of restructuring efforts. In addition to the DXC partnership, the system also acquired a $20 million stake in revenue cycle management company R1 RCM in January, and revealed it would transfer roughly 2,300 nonclinical employees to R1.  


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