Intermountain, community partners open telehealth kiosk for underserved populations

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Salt Lake City-based Intermountain Healthcare and United Way of Salt Lake — in partnership with Promise South Salt Lake — unveiled a telehealth kiosk at the city's Columbus Center Nov. 14.

The kiosk connects patients with physicians through Intermountain Healthcare's existing online and mobile-based telehealth service, called Intermountain Connect Care. The service is targeted toward patients with low-level urgent care conditions, such as flu, sore throat or rash symptoms. The kiosk is also equipped with a blood pressure cuff and thermometer, among other diagnostic tools.

American Well, the telehealth vendor that provides the infrastructure for Intermountain Connect Care, donated the onsite kiosk to provide low-cost care to underserved populations in South Salt Lake, Utah. The cost of a telehealth visit varies based on insurance, however, patients who are not able to cover the cost of care will be able to access financial resources from Intermountain Healthcare.

"We are always looking for ways to better meet the healthcare needs of the communities we serve, and telehealth offers a unique opportunity to provide low-cost care in a way that is flexible and always available," said Mikelle Moore, senior vice president of community health at Intermountain Healthcare.

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