Using IBM’s Watson Conversation API, an application program interface, the U.K. charity is creating a “virtual personal assistant” that will present users with information from the Arthritis Research UK website. This information, delivered through conversation, will be available via mobile phone or personal computer.
The digital personal assistant will be launched on Arthritis Research UK’s website later this year.
“Arthritis Research UK developed the Watson-powered digital personal assistant themselves,” said Cameron Brooks, European director for IBM Watson in the public sector. “Arthritis Research UK’s use of Watson APIs is a model for organizations thinking about how they might integrate cognitive computing into their services.”
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