Editor’s Note: This publication originally appeared on Visitpay’s website.
It’s no secret that patient responsibility makes up more provider revenue than ever and out of pocket costs continue to rise. This paradigm continues to put pressure on all stakeholders as providers need new tools to engage patients, communicate what is owed, and provide flexible methods of payment.
Giving patients an experience they deserve and expect requires the technology that engages them to meet them across the patient journey. Unlike many other industries, healthcare does not have a single demographic and provider communication needs to be able to reach a variety of different types of patients. Healthcare providers need a combination of technology solutions across the care continuum to improve patient billing, offering patient portals, websites, mobile apps, kiosks, IVR systems, and more to provide better access to billing information and greater payment flexibility. Continue here>>
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