How do clinical, IT leaders measure health IT success?

The majority of clinical leaders (54 percent) and IT leaders (51 percent) say the two groups already collaborate to define clinical IT system requirements, according to a new report. However, they may disagree on key success metrics.

HIMSS Analytics and Vocera surveyed 124 clinical and IT leaders from health systems, hospitals and outpatient facilities about how organizations select and deploy IT.

The respondents had similar priorities, with the exception of one measure. The majority of clinical leaders ranked experience measures — like physician engagement and patient experience — an important measure of success, while a minority of IT leaders selected it as a top metric.

Here's how respondents report measuring the success of clinical IT solutions.

1. Clinical measures: 72 percent of IT respondents, 83 percent of clinical respondents

2. Implementation measures: 63 percent of IT respondents, 65 percent of clinical respondents

3. Efficiency measures: 60 percent of IT respondents, 61 percent of clinical respondents

4. Technical measures: 54 percent of IT respondents, 63 percent of clinical respondents

5. Experience measures: 47 percent of IT respondents and 70 percent of clinical respondents

Click here to view the full report.

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