Half of businesses have 'stalled' digital transformation projects, survey finds

Fifty-one percent of businesses have stalled or abandoned some of their IT transformation projects due to various challenges, according to a survey from computer hardware and software solutions provider Insight.

Insight commissioned media, data and marketing services firm International Data Group to survey IT staff at the director level or above from industries across the U.S. for its poll on the state of IT transformation. IDG surveyed 200 U.S. employees from industries such as financial services, manufacturing and healthcare from Sept. 5-12, all of whom work at companies planning digital transformation projects.

Here are four findings from the survey:

1. Forty-four percent of respondents haven't taken any process, operational or technical actions on their IT transformation projects, although some have begun planning. Thirty-two percent have taken action in some areas to support IT transformation, while 24 percent said they have taken steps systemwide.

2. Among respondents who have taken steps to support IT transformation, most progress has been made with actions related to people and processes, rather than technology. The top five actions respondents said that their organizations have taken are:

  • Reorganizing to support IT strategy, such as designating an innovation team: 64 percent
  • Defining new required skills: 57 percent
  • Defining data storage and protection requirements: 54 percent
  • Defining roles and responsibilities: 52 percent
  • Recruiting people with required skill sets: 50 percent

3. Here are the five most common responses IT leaders provided when asked to select the top five barriers to IT transformation:

  • Outdated IT infrastructure, processes or tools: 64 percent
  • Data privacy or security concerns: 60 percent
  • Technology silos, including storage, compute and network: 59 percent
  • Budget and finances: 54 percent
  • Too many competing priorities: 53 percent

4. Here are the top skill sets respondents said their organizations were seeking to meet their IT transformation goals:

  • Security and risk management: 31 percent
  • Data analytics, big data and business intelligence: 28 percent
  • Cloud monitoring: 27 percent
  • Disaster recovery: 27 percent
  • Multicloud and hybrid cloud integration and management: 26 percent
  • Cloud services, such as software-as-a-service or infrastructure-as-a-service: 26 percent

To download Insight's survey, click here.

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