Any customer with an active prescription and an Alexa-enabled device will be able to access the medication management skill on the device, a Giant Eagle spokesperson told CNBC. Rachel Jiang, who leads the Amazon Alexa health and wellness team, said the company began developing the skill after noticing that customers were using the devices to create medication reminders.
Beyond a simple reminder, the skill also offers more information about medication regimens and can be used to order refills. When the skill is installed, Alexa, which was confirmed earlier this year to be HIPAA-compliant, will prompt users to set up a profile and passcode, which must be delivered each time Alexa is asked a question about a medication.
“When we built the skill, we were thinking about all the different customer profiles, like the folks who skew older and are taking lots of medications, to the parents whose kids are juggling different medications,” Jiang told CNBC.
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