Younger workers are embracing artificial intelligence in the workplace — not only for day-to-day tasks but also as a career adviser.
The finding is from a new survey published May 21 by career-building tool Resume.org.
The survey of 8,647 full-time U.S. workers found that 51% of Gen Zers view ChatGPT as a co-worker or assistant, more than any other generation. They are also more likely than other generations to describe it as a source of entertainment (36%), a companion (32%) or a therapist (21%).
Additionally, the report found that about 20% of Gen Zers reported spending at least an hour chatting with or playing games on ChatGPT during the workday.
“Gen Z entered the workforce at a time when AI tools like ChatGPT were already becoming mainstream,” Irina Pichura, a career coach for Resume.org, said in a statement. “They see it not as a threat, but as a tool that enhances productivity and even offers real-time support throughout the day.”
Gen Zers are also seeking out ChatGPT for career advice. Overall, 40% of workers in the survey reported relying more on ChatGPT than their boss to answer questions. Comparatively, 49% of Gen Z respondents reported definitely or probably relying more on ChatGPT than their boss, and 47% of millennials reported the same.
“Gen Z workers have grown up with instant access to information, so it’s no surprise they turn to AI before turning to a manager,” Ms. Pichura said. “For them, ChatGPT offers fast, judgment-free answers, which can feel more efficient and comfortable than approaching a supervisor, especially in remote or high-pressure environments.”
Read more about the survey here.
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