1 in 3 hospital employees frustrated with technology at least half the work week, study finds

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About one-third of hospital workers attribute their feelings of frustration and burnout to technology they use on the job, according to a July 6 study published in the Journal of Medical Internet Research

For the study, researchers from Palo Alto, Calif.-based Stanford University School of Medicine and Durham, N.C.-based Duke University School of Medicine analyzed survey results of the Safety, Communication, Operational Reliability and Engagement survey, which was distributed through the Michigan Health and Hospital Association Keystone Center in 2015. The survey comprised 15,505 hospital employee respondents from across 31 Michigan hospitals. 

The researchers evaluated the relationship among frustration with technology, other components of work-life integration and emotional exhaustion and found that of the respondents, 32.7 reported experiencing frustration with technology three to five days per week. 

Frustration with technology was linked to higher scores of emotional exhaustion, but the researchers also noted that several other markers of work-life integration contributed to emotional exhaustion among healthcare workers, and not all employees felt frustrated by technology.

 

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