1 in 3 hospital employees frustrated with technology at least half the work week, study finds

About one-third of hospital workers attribute their feelings of frustration and burnout to technology they use on the job, according to a July 6 study published in the Journal of Medical Internet Research

Advertisement

For the study, researchers from Palo Alto, Calif.-based Stanford University School of Medicine and Durham, N.C.-based Duke University School of Medicine analyzed survey results of the Safety, Communication, Operational Reliability and Engagement survey, which was distributed through the Michigan Health and Hospital Association Keystone Center in 2015. The survey comprised 15,505 hospital employee respondents from across 31 Michigan hospitals. 

The researchers evaluated the relationship among frustration with technology, other components of work-life integration and emotional exhaustion and found that of the respondents, 32.7 reported experiencing frustration with technology three to five days per week. 

Frustration with technology was linked to higher scores of emotional exhaustion, but the researchers also noted that several other markers of work-life integration contributed to emotional exhaustion among healthcare workers, and not all employees felt frustrated by technology.

At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.

Register to Attend Webinar

The hidden cost of lost clinical time and how leading health systems are responding

Friday, August 7
12:00 PM - 1:00 PM CDT

Presenters: Kassaundra McKnight-Young, Zebra TechnologiesGregory Carras, Zebra TechnologiesJennifer Gene, Levata

Advertisement

Next Up in Health IT

Advertisement

Comments are closed.