Tech glitch blamed for $19M billing error on Colorado patient statements

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Memorial Regional Health in Craig, Colo., is citing a technical glitch as the reason for a $19 million charge on statements, reports the Craig Press.

Officials said the glitch occurred between the system and the company that prints its statements.  

"The information in our billing system is correct. However, it was incorrectly imported into this batch of statements, causing the erroneous charges to appear. Emdeon is the company that currently prints our statements, and the mistake was made by Emdeon," MRH CEO Andy Daniels said, according to the report. "Patients should ignore the entire statement."

He added patients can expect to receive new statements. The initial statements were created June 11.

 

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