RCM tip of the day: Revisit your denials management strategy

The full effect of ICD-10 is yet to be known, but consider evaluating strategies for preventing denials unrelated to the new coding system.

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Crystal Ewing, Senior Business Analyst, ZirMed: ICD-10 is live, but the impact is still to be decided. There could be a spike in ICD-10-related denials — we just don’t know yet — but you can protect your organization by reducing preventable, non-ICD-10-related denials right now. Until we see more ICD-10 remits from payers — and perhaps more importantly, if there isn’t a spike in denials due to ICD-10 — the root-causes of your denials will be the same as they were before ICD-10. If a spike does occur, the effect on your organization will be lower overall if you’ve addressed these root causes and streamlined denial management workflows.

If you would like to share your RCM best practices, please email Carrie Pallardy at cpallardy@beckershealthcare.com to be featured in the “RCM tip of the day” series.

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