Minnesota hospital apologizes for billing mistake

Alomere Health in Alexandria, Minn., mistakenly sent bills to some former patients who had paid off their balances years ago, according to the Echo Press.

Alomere Health is trying to collect money under Minnesota's Revenue Recapture Act, which permits the Minnesota Department of Revenue to take taxpayer refunds and apply them to certain debts, including those owed to the county-owned hospital.

The hospital sent letters to former patients who had account balances that qualified for the revenue recapture program, informing them they had 30 days to resolve the delinquent accounts. However, Alomere Health mistakenly sent letters to some former patients who did not have an outstanding balance.

"As is common with a mailing of this size, we have discovered a small number of unfortunate errors where guarantors received letters by mistake based on information on file at the collection agency," a hospital spokesperson told the Echo Press.

The hospital apologized for the mistake and is asking anyone who received a letter in error to contact the facility.

Access the full Echo Press article here.

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