The November survey involved 107 hospital and health system CFOs and revenue cycle executives.
Four findings:
1. Most respondents (68 percent) projected revenue cycle IT budget growth over the next year. That compares to 74 percent in 2017.
2. More than half of respondents (56 percent) said EHR revenue cycle management adoption challenges have equaled or outweighed advantages.
3. Fifty-six percent of respondents also said they have trouble keeping up with EHR upgrades or underuse EHR functions. That compares to 51 percent in 2017.
4. Eighty-one percent of respondents said they believe consumer self-pay will have a moderate or significant affect on their organization. That compares to 92 percent in 2017.
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