50% of consumers say their healthcare is equal or greater than what it costs, survey finds

Half of consumers in a recent survey said they didn’t think the quality of the healthcare they received is at least equal to what it cost.

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Maestro Health, an employee health and benefits company, surveyed 1,000 U.S. consumers ages 25 or older in April to get their opinions about healthcare experiences.

Five other survey findings:

1. Seventy-eight percent of respondents reported a positive healthcare experience.

2. At the same time, 69 percent of respondents said they didn’t feel fully empowered to control their healthcare journeys.

3. More than half of respondents (51 percent) said the healthcare experience they have now “is what it is,” or can’t be changed.

4. Seventy-six percent of respondents reported visiting their primary care physician in the last year.

5. When asked what would improve their healthcare experience, 52 percent of respondents cited lower healthcare costs.

Read more about the survey here.

 

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