5 most-read RCM stories in September

A proposal requiring surgeons to code every 10 minutes and patient billing complaints captured the attention of revenue cycle management readers in September.

The following are the five most popular revenue cycle management stories from Becker's Hospital Review in the past month, starting with the most popular.

1. Surgeons protest CMS proposal requiring them to code every 10 minutes
Surgeons are speaking out against a Medicare proposal that would require them to use new billing codes to track their work in 10-minute increments during global surgical "packages" that span 10 days and 90 days.

2. 4 questions with Dignity Health SVP of finance, revenue cycle
San Francisco-based Dignity Health's strategic investments in revenue cycle and IT development during the past five years have positioned the system to be more nimble in risk-based markets.

3. OIG tags North Carolina hospital for incorrect billing
North Carolina Baptist Hospital in Winston-Salem failed to comply with Medicare billing requirements for 37 of 246 inpatient and outpatient claims reviewed by HHS' Office of Inspector General for the audit period of Jan. 1, 2013, through Aug. 31, 2014, according to an OIG report.

4. RCM replacement and assessment on the rise: 8 survey findings
Many healthcare organizations are looking to replace their revenue cycle management systems, according to a survey from Black Book Market Research.

5. 4 best practices for managing patient billing complaints
As patient satisfaction scores are increasingly linked to provider reimbursement, it's critically important hospitals resolve instances where patients report great clinical outcomes but negative experiences with billing.

More articles on revenue cycle management:

Demand for RCM outsourcing on the rise, according to physician survey
Black Book names top RCM firms, Mercy Health taps VitalWare & more — 9 RCM company keynotes
Riverside University Medical Center taps collection, billing agency

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