A 2015 survey found that 23 percent of transgender adults avoided necessary healthcare out of fear of mistreatment by providers. The Rogers team aimed to improve this by changing the term “preferred name” to “chosen name” and “legal name” to “given name” in the EHR.
Additionally, the clinic changed the dropdown registration menu that included a patient’s preferred pronouns, gender identity and sex assigned at birth, according to a Nov. 21 Oracle Cerner blog post.
“We believe that all people deserve environments where they’re respected, treated with dignity, and can be their authentic selves,” Jessica Langill, Rogers’ equity, diversity and inclusion coordinator, said in the post. “We have committed to continually grow and hold ourselves accountable to being an equitable, diverse, and inclusive environment for employees while offering culturally responsive and affirming care for our patients and families.”
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