Epic gets new generative AI 'pal'

Epic is integrating new artificial intelligence clinical documentation capabilities for its customers through a partnership with generative AI company Abridge. 

Abridge is Epic's first "Pal" in its "Partnership and Pals" collaboration program. Through the program, "Epic works with companies like Abridge to develop deep integration for their products and services, helping them innovate quickly for the benefit of more patients and providers," Epic Vice President Alan Hutchison said in an Aug. 16 Abridge news release.

Abridge uses generative AI tools to reduce the administrative documentation burden on clinicians. According to the company, the tool can save providers two hours per day on average.

Atlanta-based Emory Healthcare is joining Pittsburgh-based UPMC and the University of Kansas Health System, based in Kansas City, in using the Abridge tools within its Epic EHR. Emory will use the tool for AI-powered clinician note-taking for the next three years.

"I have used Epic through all my medical training and since then as an attending cardiologist. It's a privilege for Abridge to partner now with Epic, the electronic medical record I know and use most," Shivdev Rao, MD, co-founder and CEO of Abridge, said in the release. "It's one thing to see the power of generative AI, but another to experience draft notes and structured data directly returned into the clinical workflow — from documentation to order entry and beyond — all inside Epic."

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