EHR experience scores from 30-plus physician specialties, according to KLAS

EHR satisfaction among physicians casts a wide range across specialties, with hospital medicine specialists reporting highest experience scores, according to a recent KLAS Research report. 

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For its Achieving EHR Satisfaction in any Specialty report, KLAS gathered insights from more than 30,000 physicians to determine average net EHR experience scores, which is a measurement of overall satisfaction, like a net promoter score, of various specialties.

Here’s how the physician specialties ranked average net EHR experience, based on a -100 to 100-point scale:

1. Hospital medicine: 36.5.
2. Pathology: 24.3.
3. Pediatrics: 24.0.
4. Geriatrics: 22.9.
5. Family medicine: 22.7.
6. Internal medicine: 21.5.
7. Other: 19.2.
8. Nephrology: 18.3.
9. Endocrinology: 18.1.
10. Neonatology: 16.9.
11. Physical rehabilitation: 16.7.
12. Gynecology and obstetrics: 15.8.
13. Psychiatry: 15.5.
14. Anesthesiology: 15.3.
15. Emergency medicine: 13.6.
16: Infectious disease: 11.5.
17. General surgery: 11.0.
18. Neurology: 11.0.
19. Radiology: 10.2.
20. Multiple: 10.0.
21. Oncology: 9.8.
22. Pulmonology: 9.7.
23. Rheumatology: 9.7.
24. Gastroenterology: 8.9.
25. Otolaryngology: 8.6.
26. Urology: 6.7.
27. Critical care: 6.3.
28. Dermatology: 5.6.
29. Hematology/oncology: 4.9.
30. Ophthalmology: 3.6.
31. Neurosurgery: 2.2.
32. Plastic surgery: 2.1.
33. Cardiology: 1.6.
34: Orthopedics: -3.2.

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