Specifically, the AMA says healthcare organizations can encourage co-worker communication by carefully considering where employees sit.
“Consider co-locating team members such as triage nurses, rooming team members, and schedulers to help colleagues confer on issues as they arise,” the AMA wrote Jan. 8. “Physical co-location is a principle of team-based care that emphasizes verbal communication within the team, reducing the amount of electronic communication that clutters the inbox.”
The AMA previously recommended that providers stop copying their colleagues on so many EHR messages.
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