Reaction Data surveyed 153 ambulatory care providers across the U.S. for its Outpatient EHR Replacement report.
Three survey insights:
1. When asked what solutions participants were considering replacing, respondents said:
· 27 percent: EHR.
· 18 percent: Patient engagement.
· 12 percent: Revenue cycle management.
· 12 percent: Population health.
2. When asked why providers are looking for new solutions, participants said:
· 33 percent: Current solutions not fitting needs
· 20 percent: Other systems in market offer better value
· 19 percent: Negative experience with service model and support on current system.
· 18 percent: Lack of new functionality released.
· 5 percent: Price.
· 5 percent: Organization is aligning with another entity.
3. When asked what areas to consider when looking for a new solution, respondents said product’s ease of use (25 percent), product’s features and functionality (23 percent) and product’s interoperability and integration (21 percent).
To download the full report, click here.
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