Two tow truck drivers allegedly followed an accident victim inside University of Illinois Hospital's emergency room and demanded she permit them to tow her vehicle, according to CBS Chicago.
Rachel Holtz was involved in an accident in which she sustained injuries to her arms and legs and totaled her car.
Ms. Holtz told CBS Chicago tow truck drivers arrived at the scene shortly after the incident seeking permission to remove her car. Ms. Holtz claimed one of the drivers followed her up to the ambulance demanding permission before an emergency technician interjected and asked the driver to leave Ms. Holtz alone.
Ms. Holtz said when she arrived at the hospital ER, one of the tow truck drivers had "checked in as a visitor and he had my bed number on his badge and he's sitting there with a clipboard waiting for me," according to the report. She declined to give her permission and the individual eventually left.
However, Ms. Holtz said a second representative from the towing company arrived at the ER and demanded to speak with her to get her approval.
A spokesperson for University of Illinois Hospital told CBS Chicago the institution takes patient complaints seriously and said it plans to investigate the situation.
To access the full report, click here.