Customers can visit the CVS website or app to find COVID-19 test kits. They can enter their insurance information during online checkout, and CVS will process claims with customers’ insurance providers on their behalf.
If CVS does not accept a customer’s insurance plan, the customer will be notified and given the option to pay out of pocket and follow the insurance plan’s claim submission process.
After ordering a test kit, customers receive email or text message notifications with updates on order status, including when to go to a CVS location for pickup.
