Allscripts update: Some services still unavailable 6 days post-ransomware

Six days after ransomware took down Allscripts' cloud-hosted applications, the EHR vendor is still recovering, a company spokeswoman told Becker's Hospital Review.

The cyberattack happened in the early morning of Jan. 18 and shut down Allscripts' Professional EMR and electronic prescribing services, affecting roughly 1,500 clients — none of whom were hospitals or large independent physician practices.

"We immediately notified the FBI and have been providing information to assist with their investigation. Importantly, there is no evidence that any data was removed from our systems," Concetta Rasiarmos, an Allscripts spokeswoman, told Becker's earlier this week.

Allscripts has not responded to emails seeking an update on the situation, but confirmed the virus was a variant of SamSam malware.

Though services have been restored to many clients, others are still struggling. They turned to Twitter Wednesday to express some of those frustrations.

"[Allscripts] seriously still not working yet?! Our office is basically crippled without access to our charts," reads one user's tweet.

This is a developing story. Becker's Hospital Review will update this article as more information becomes available.

More articles on cybersecurity:

5.6M patient records breached in 2017: 6 things to know

Here is why Hancock Health decided to pay the SamSam attackers' $55k ransom

Microsoft to discontinue HealthVault Insights, the company's mHealth experiment

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