Allegheny Health Network warns patients of ‘phone number spoofing’

Pittsburgh-based Allegheny Health Network has posted a “phone number spoofing alert” on its website, warning patients of continued reports of unauthorized calls from the AHN call center’s phone number.

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“Neither AHN nor Highmark Health is initiating these calls, and we are working to determine their source,” the statement reads, explaining, “Typically, these automated calls — or ‘robocalls’ — are made by scam artists who are disguising their true phone number because they are trying to sell products or steal personal information.”

Healthcare organizations are popular targets for similar robocall scams: In 2018, Massena (N.Y.) Memorial Hospital, Eau Claire, Wis.-based HSHS Sacred Heart Hospital and Humana issued alerts about unauthorized use of their phone numbers.

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