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Care Coordination

Growth in the healthcare industry has helped to increase accessibility to services, but it has often led to operational inefficiencies. By using predictive analytics, healthcare providers can tackle these inefficiencies, giving clinicians and administrators the time and insight to proactively…

In recent years, large commercial health insurers have been expanding their reach into the clinic space.

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As COVID-19 overwhelms hospitals and dominates headlines, people are less likely to seek emergency care

To improve member satisfaction, payers are considering how they can meet experience expectations during the COVID-19 pandemic and beyond. A Salesforce survey of 8,000 consumers, released in January, found 84 percent of consumers say the experience a company provides is…

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