WARNER THOMAS. President and CEO of Ochsner Health System (New Orleans)
On the top challenge
“The biggest challenge now is moving from reactivity to proactivity — making sure we are proactively engaging our patients around wellness and prevention, and helping the insurers to continue to modify the payment mechanisms to be more proactive than reactive.”
On the hospital’s response
“We’re using our patient registries and artificial intelligence to be much more proactive in how we identify patients and help them address chronic disease. We built several digital medicine functions to engage patients in a different way. I think this whole issue of proactivity versus reactivity is the key to improve population health and do a better job taking care of patients.”
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