HealthPartners averts 60% of avoidable ED visits for high-need patients

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HealthPartners, an eight-hospital system based in Bloomington, Minn., has reported early results from a care coordination clinic for patients with complex healthcare needs.

The system’s Advanced Care Primary Care Clinic is designed to reduce costly emergency department visits and hospital admissions. Among patients who went most often last year, the clinic helped avert 60% of avoidable ED visits, according to a June 14 HealthPartners news release. 

Many of these patients face challenges such as inadequate social support, food insecurity or other barriers that limit access to healthcare, the release said.

Primary care clinicians refer patients to the clinic, which coordinates care across primary and specialty care, home care, pharmacy, palliative care, social work, behavioral health and care management. 

Each day, staff review recent visits, prepare for upcoming ones and promptly follow up on ED visits and hospitalizations. The team also ensures patients receive all eligible benefits and services. 

The clinic is located within Park Nicollet Clinic and Specialty Center St. Louis (Minn.) Park.  

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