Intermountain expanding use of AI for patient engagement in new Kidney Services department

Salt Lake City-based Intermountain Healthcare's new Kidney Services Clinic will use artificial intelligence to develop customized engagement plans for all chronic kidney disease patients, AI software provider SymphonyRM announced.

The new program and clinic, which celebrated their grand opening Sept. 5, will implement SymphonyRM's HealthOS platform. The platform applies machine learning and advanced analytics to patient data to provide insights that help clinicians better engage patients and improve outreach.

According to Suji Lee, MD, medical director of the program, the platform will help to "increase participation, track and treat comorbid conditions which can decrease the severity of CKD and empower patients to take a more active role in their own healthcare to improve outcomes while lowering costs."

In addition to the SymphonyRM platform, which is already in use in other Intermountain facilities, the Kidney Services Clinic will also team up with another existing Intermountain partner, MDClone, to develop a predictive model to monitor chronic kidney disease status.

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