Labor is the greatest expense in healthcare delivery — yet most workers do not interact with patients, and those who do spend most of their time away from patients, working on administrative tasks. In fact, administrative inefficiencies account for a third of healthcare costs, according to the report.
AI could help reduce the overall cost of care by reducing administrative hours. For example, AI has been used to more efficiently assign hospital beds, validate that EHRs comply with federal guidelines, and flag potentially fraudulent health insurance claims for review.
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