For the study, researchers examined the results of surveys designed to assess patient safety culture administered from 2008 to 2011. In total, 223,412 healthcare professionals working across 7,816 departments or units at 967 hospitals were surveyed.
Of the 10 factors predetermined to positively influence safety culture, including perceived management support and the perception that past mistakes were not held against staff, receiving constructive feedback on errors was most highly associated with the likelihood of respondents self-reporting errors. Participants were also more inclined to report errors if they believed the hospital would use the reportage to improve systems and not blame individual providers.
“For hospital leaders looking to increase event reporting, it may be as simple as improving mechanisms to increase feedback to staff who report events, such as thanking them for taking time out of their day to file the report and communicating what is being done in response,” said corresponding author James Hoffman, Pharm D, the chief patient safety officer of St. Jude Children’s Research Hospital in Memphis, Tenn.
More articles on quality:
Should we rate hospital ratings? 2 experts say yes
U of M hospital uses harmonicas to heal patients
Premature births in US up as racial disparities in neonate health persist
At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.