Today's Top 20 Stories
  1. UK man discharges himself from hospital to make room for Manchester terror victims

    Despite the kidney pain that sent David Priestman to a Manchester, England, hospital Monday night, he voluntarily discharged himself to allow victims of the terrorist attack at an Ariana Grande concert that evening to use his bed, reports the Daily Mail.  By Tamara Rosin -
  2. Biden calls for greater urgency in Moonshot efforts to cure cancer

    During the dedication ceremony for the new $323 million Fred & Pamela Buffett Cancer Center in Omaha, Neb., Former Vice President Joe Biden urged attendees to drive forward the efforts underway nationally to research cancers and their genes, and to make sure data on those diseases and their treatments are shared, according to Live Well Nebraska.  By Tamara Rosin -
  3. Trinity Health more than doubles operating income in first 9 months of FY 2017: 3 things to know

    Livonia, Mich.-based Trinity Health reported operating income before adjustments of $201.8 million in the first nine months of fiscal year 2017, up from $77.6 million in the same period a year prior, according to unaudited financial documents.  By Morgan Haefner -

How to change the customer experience

Step-by-step guide to personalize care plans and improve patient outcomes.
  1. 7 stroke statistics to know

    Stroke represents the fifth leading cause of death in the United States. To boost stroke awareness and recognize May as American Stroke Month, WalletHub compiled a report highlighting statistics about the disease's prevalence in 2017.  By Mackenzie Bean -
  2. Texas may eliminate MOC requirements

    The Texas House tentatively approved a bill that will eliminate Maintenance of Certification requirements for physicians, according to a report from The Texas Tribune.  By Emily Rappleye -
  3. Radiologists touch most unique patient lives, study finds

    Diagnostic radiologists see the most unique Medicare fee-for-service beneficiaries each year of any specialty, according to a recent study form the Harvey L. Neiman Policy Institute.  By Emily Rappleye -
  4. Optum, Cerner boast top revenue among health IT vendors, IDC finds

    Optum is the No. 1 ranking health IT vendor by revenue, according to an IDC Health Insights report.  By Jessica Kim Cohen -

Improving children's access to care through telehealth

Nemours Children's Health System explains the requirements for a successful telehealth program.
  1. Mount Sinai St. Luke's agrees to $387k HIPAA settlement after 'careless' disclosure of HIV status

    New York City-based St. Luke's-Roosevelt Hospital Center will pay $387,200 and implement a corrective action plan as part of a HIPAA settlement to resolve allegations it inappropriately handled a patient's sensitive health information.  By Jessica Kim Cohen -
  2. 1M AIDS deaths could be associated with Trump's budget cuts, researchers project

    Researchers said the White House's proposed funding cuts to global AIDS treatment programs, if approved, could lead to at least one million deaths, reports The New York Times.  By Kelly Gooch -
  3. 12 latest hospital, health system CEO moves

    Becker's Hospital Review reported the following hospital and health system CEO moves in the last week. They are listed below, beginning with the most recent.  By Anuja Vaidya -
  4. Coral Gables Hospital selects Madison Workman as COO: 3 notes

    Coral Gables (Fla.) Hospital appoints Madison Workman COO.  By Anuja Vaidya -

How Scripps Health transformed their call center to deliver customer-centric experiences

Guide to changing your call center and focusing on the patient.
  1. South Georgia Medical Center taps C. Ross Berry to lead as CEO: 4 things to know

    Valdosta-based South Georgia Medical Center named C. Ross Berry CEO, according to a Valdosta Daily Times report.  By Anuja Vaidya -
  2. FDA commissioner establishes new opioid committee

    Scott Gottlieb, MD, the commissioner of the U.S. Food and Drug Administration, called on agency colleagues to take "more forceful steps" to address the nation's opioid abuse crisis and announced the formation of a new opioid committee in an agency blog posted Tuesday.  By Brian Zimmerman -
  3. 5 similarities between the 34 most expensive novel drugs

    Some of the most expensive medications on the market treat a rare disease or cancer, and often represent the first approved treatment for the condition, according to a study from Waltham, Mass.–based life science consulting firm Trinity Partners.  By Mackenzie Bean -
  4. 4 RCM questions with University Health CFO Aaron Eichorn

    Aaron Eichorn serves as the CFO of University Health System, a nonprofit system based in Shreveport, La.  By Kelly Gooch -
  5. 48 healthcare layoffs so far in 2017

    The following healthcare layoffs were reported by Becker's Hospital Review so far in 2017. They are listed below, beginning with the most recent.  By Kelly Gooch -
  6. CBO score to be released Wednesday could make or break AHCA

    A financial analysis of the American Health Care Act, slated to be released Wednesday by the Congressional Budget Office, could decide the fate of the bill in its current form — and if it continues on to the Senate or returns to the House to be reworked.  By Emily Rappleye -
  7. 20-year-old repeat physician imposter sentenced to 10 years in prison over forgery charges: 7 things to know

    A Virginia judge on Monday sentenced Malachi Love-Robinson — who was accused more than once of practicing medicine without a license as a teenager — to 10 years in prison, reports the Sun Sentinel.  By Tamara Rosin -
  8. 30 most 'likable' healthcare CEOs

    Timothy Ring, CEO of Murray Hill, N.J.-based Bard, topped Owler's 2017 "National CEO Likeability Study" of executives in the healthcare industry.  By Morgan Haefner -
  9. Rep. Tom MacArthur, lawmaker behind pivotal AHCA amendment, resigns from caucus leadership

    Rep. Tom MacArthur (R-N.J.), the lawmaker who authored the amendment that made the AHCA more palatable to the House GOP, resigned Tuesday from his post as co-chairman of the moderate Tuesday Group caucus.  By Molly Gamble -

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