Whitepapers - Now Available for Download

The following whitepapers have been made available to readers of Becker's Hospital Review. Click on the category below to see the whitepaper available on that topic.




Patient Satisfaction

Process Improvement

Workforce Management




Process Improvement

voalte logoTitle: 3 Keys to a Successful Healthcare Communication Platform

Source: Voalté

This whitepaper will give you the tools to:

  • Offer your staff multiple modes of communication with voice, text and alert notifications on shared and personal devices.
  • Integrate communication with third-party systems such as the EHR, nurse call and alarm middleware.
  • Support your hospital's future technology initiatives with a scalable communication solution.

Click here to download the whitepaper. 


SchumacherCP FullColorLogoTitle: Fix Emergency Department Overcrowding, Wait Times, and Throughput

Source: Schumacher Clinical Partners

Emergency department overcrowding and lengthy wait times are nothing new. But with the advent of the Affordable Car Act and resultant rise in ED volume, both are getting increasingly worse. By implementing a few process changes at a patient’s arrival in the ED, your hospital’s ED can significantly improve flow and set the stage for more efficient throughput, ultimately reducing overcrowding and wait times.

In this white paper, we’ll focus on:
• Quickly assess arriving patient’s needs while minimizing risk
• Minimize patient wait times, waste and redundancies in productivity
• Drastically reduce patient-to-provider time and LWBS rates

Click here to download the whitepaper. 


NAPALogoNEWTAG 432x161

Title: Revisiting Regional Anesthesia: A Pathway to Optimal Patient Outcomes, Surgeon Satisfaction and Value-based Payments

Source: North American Partners in Anesthesia 

Modern advances in regional anesthesia can provide competitive advantages to hospitals and ambulatory surgical centers. This white paper examines how a robust regional anesthesia program improves efficiency, performance measures and profitability, and delights patients, surgeons and healthcare administrators.

Click here to download the whitepaper. 


RHF logo color (1)

Title: Fixing Healthcare’s Broken Pre-Authorization Screening & Verification Model

Source: RelayHealth Financial 

Among the processes that influence the healthcare revenue cycle, pre-authorization stands out—but not in a good way. It lacks the foundation of a widely-adopted electronic data exchange, resulting in repeated manual, ad hoc methods of securing and confirming payer approval for non-emergency medical services.

So where does authorization break down? And how can it be fixed?

Click here to download this whitepaper. 


Mainstreet-vertical-full color logo

Title: Building A Post-Acute Partnership: How to Qualify Your Post-Actue Care Partners to Prepare for Value-Based Medicine

Source: Mainstreet

Value-based reimbursement has completely changed how hospitals deliver care. In order to avoid costly readmission rates and other penalties, hospitals now have to extend their oversight and responsibility beyond discharge to cover the entire continuum of care, necessitating strong post-acute care partnerships.

This article will help you qualify your post-acute partnerships to make sure they’re prepared for value-based medicine.

Click here to download the whitepaper. 


vocera logoTitle: Innovation and the Human Experience in Healthcare

Souce: Vocera Communications

Improving the experience of care can be lost in the push to find innovative ways to improve quality, lower costs, and withstand changing payment models. The Experience Innovation Network, part of Vocera, examined how healthcare organizations keep the human experience front and center in their approaches to innovation.
Here are a few of the critical attributes that leading organizations shared. Download the full report to learn more.
  • Having C-level support for both innovation and experience improvement
  • Incorporating experience improvement into the organization’s innovation vision statement
  • Highlighting improvements to physician and staff experience as a means of recruiting pilot sites and speeding the diffusion of successful innovation

Click here to learn more. 


regentTitle: Ambulatory Care Platforms as the Key Driver of a Successful Value-Based Care Strategy

Source: Regent Surgical Health

Regent Surgical Health’s comprehensive, new white paper, “Ambulatory Care Platforms as the Key Driver of a Successful Value-Based Care Strategy,” shares insights and expertise to help hospital systems embrace the strategic, structural and operational approaches that optimize ambulatory care platforms to enhance value-based care strategies. In addition to exploring industry best practices, Regent Surgical Health shares its experience working with health systems across the country to develop and execute ASC strategies that improve outcomes and lower the cost of care.

Click here to learn more. 



mobilesmith logo

Title: Leveraging Mobile Apps to Reduce Emergency Room Overcrowding

Source: MobileSmith

As the nation’s emergency departments are bursting at the seams, hospital leaders are asking: How can mobile apps help reduce ED overcrowding and improve patient satisfaction? This whitepaper presents the latest research on the most efficient mobile approaches to fixing the ED problem:

  • Which moments of the patient’s ED journey you can target with mobile apps
  • Mobile functions you can leverage to deliver a better ED experience
  • Examples of efficient ED/Urgent Care apps deployed by hospitals
  • Four key steps to building your ED app for success

Click here to download the whitepaper. 


MarkLogic Logo CMYK

Title: Next-Gen Data Platform Powering Healthcare Modernization and Innovation

Source: MarkLogic

Healthcare organizations today are striving to stay relevant by improving customer satisfaction, reducing costs, delivering better outcomes for patients, and building a modern sustainable enterprise. Dealing with the sheer volume and diversity of standalone, proprietary healthcare systems and heterogeneous data is a significant hurdle to achieving healthcare business objectives. Aggregating, harmonizing, and enriching data to get a 360-degree view of a member or patient is more crucial, yet more difficult, than ever. The MarkLogic* Enterprise NoSQL database platform running on the latest generation of Intel® Xeon® processors creates an agile, modern, scalable platform for innovation across the healthcare enterprise.

Click here to download the whitepaper. 



Title: The Changing Dynamics of Customer Engagement

Source: Salesforce

Today’s healthcare customers, from patients to members, want faster, more responsive service across every channel and on any device. Providing omni-channel service at a cost that makes sense for the business is top of mind for any executive. So how can leaders manage this while delivering best-in-class personalized service? In this e-book, you’ll meet two visionary companies, CareFirst BlueCross BlueShield and American Addiction Centers, that are revolutionizing the customer experience in today’s highly connected world. Each company will share tips on what it has established and what it is doing to drive success with its customers. See how these organizations are taking it to the next level — from providing an effortless customer experience through contact centers, to driving agent productivity with omni-channel support. Both of these healthcare leaders are building engaging experiences to transform healthcare service.

Click here to learn more. 


American Well

Title: Case Study: Southwest Medical's Winning Strategy for Telehealth

Source: Americal Well

In 2014, Southwest Medical Associates, one of Nevada’s largest multi-specialty medical groups, partnered with American Well to launch its telehealth service, SMA NowClinic. Since launch, Southwest Medical has enrolled more than 30,000 patients in its program, with more than 20,000 telehealth visits.  Many different factors can be attributed to the great success of this telehealth program, including its provider engagement strategy, pilot program, and multi-pronged marketing plan. For an insider’s look at how Southwest Medical planned, built and executed this industry-leading telehealth service, read the newly released case study.

Click here to learn more. 



russell-investmentsTitle: Healthcare's Fiduciary's Handbook - A step-by-step guide for non-profit hospitals & healthcare systems

Source: Russell Investments

To help manage the complexity surrounding your investment program, we’ve written the Healthcare Fiduciary’s Handbook. This step-by-step guide includes:

  • An intuitive framework to effectively oversee your investment program.
  • Practical advice from Russell Investment experts on aligning your asset pools with your organizational goals.
  • How to target your investment objectives by aligning your investment beliefs.

Click here to download the whitepaper. 


Workforce Management


nuanceTitle: How Artificial Intelligence Can Counter Physician Technological Burnout

Source: Nuance

Excessive hours of EHR box-checking and data entry have taken a toll on U.S. physicians. But legislation that links clinical quality scores to federal reimbursement has underscored the importance of clinical documentation. Relieving physicians' administrative burnout through automated data intelligence is a strategic priority for hospitals looking to address physician dissatisfaction and move the bar on clinical performance.

Download the report to:

  • Learn how AI technology can improve physician quality scores.
  • Explore the changing relationship between physicians and technology.
  • Discover ways streamline the CDI process.

Click here to download the whitepaper. 


select international logoTitle: Learn How Engaged Employees, and Talent Strategies, Drive Success

Source: Select International 

Low employee engagement impacts absenteeism, errors, turnover, productivity, profits, and customer satisfaction. Every leadership team is considering strategies and tactics to face these challenges. Every list of solutions should include one seemingly simple but often over-looked concept - the need for an extremely talented and engaged workforce that is capable of solving today’s challenges, and anticipating tomorrow’s.
In this whitepaper, you'll learn:

  • why engagement is important
  • a better approach to employee engagement
  • how engagement starts with leadership

Click here to download the whitepaper. 


Patient Satisfaction

NAPALogoNEWTAG 432x161Title: Revisiting Regional Anesthesia: A Pathway to Optimal Patient Outcomes, Surgeon Satisfaction and Value-based Payments

Source: North American Partners in Anesthesia 

Modern advances in regional anesthesia can provide competitive advantages to hospitals and ambulatory surgical centers. This white paper examines how a robust regional anesthesia program improves efficiency, performance measures and profitability, and delights patients, surgeons and healthcare administrators.

Click here to download the whitepaper. 



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