Whitepapers - Now Available for Download

The following whitepapers have been made available to readers of Becker's Hospital Review. Click on the category below to see the whitepaper available on that topic.




Process Improvement


Workforce Managment






better cipherlogoTitle: Improve Care Delivery with Recorded Discharge Instructions

Source: CipherHealth

The discharge process can be a chaotic and stressful time for patients. It's no surprise that over 50% of patients forget or misinterpret discharge instructions, often leading to poor outcomes. To improve patient compliance and adherence, care providers must leverage new methods for disseminating key pieces of information. 

Take a look at how one health system utilized recorded discharge instructions to improve patient understanding of medication information by 60% and discharge instructions by 37%.  Download the whitepaper to see how recorded discharge instructions can improve patient outcomes and experiences. 

Click here to download the whitepaper.

adreima h logo


Title: Physician Advisors Utilize Risk Prediction and Stratification Models to Improve Compliance and Secure Appropriate Reimbursement

Source: Adreima


Physician advisory teams play an important role in helping hospitals improve compliance and secure appropriate reimbursement. Utilizing risk stratification tools, physician advisors appropriately identify instances when a patient’s clinical presentation, comorbidities, and/or risk of complications may dictate and support an inpatient admission.

Hospitals have to decide how to appropriately classify patients in compliance with rules and regulations to secure proper reimbursement. They face challenges with the constantly changing regulatory environment. Also, if they misclassify a patient’s level of care status, they may miss significant compliant revenue or may be at risk for subsequent denials.

Click here to download the whitepaper.



Workforce Management


ECIHP logoTitle: Lean & Profitable - A Blueprint for Urgent Care Success

Source: ECI Healthcare Partners

The urgent care experts at ECI Healthcare Partners know that to compete in today’s quickly expanding urgent care market, an established urgent care center requires a well-led, highly functional team that’s structured to maximize operational efficiency and minimize costs while delivering outstanding care and a matchless patient experience.

In this white paper we’ll outline the best practices for efficient, economical staffing and leadership strategies that elevate an urgent care practice’s functionality and customer service delivery, drawing on expertise from urgent care expert and ECI Healthcare Partners Regional Director Michael F. Boyle, MD, FACEP. This white paper is designed to help you:

Evaluate your current staffing model
Identify opportunities for efficiency
Improve flow through cross-utilization
Increase volume capacity
Access your urgent care leadership
Empower your team
Impart leadership techniques

Click here to download the paper.



Title: Employed Physicians - New Expectations and a Recipe for Success

Source: Select International

Perhaps no area has been so ignored in the push for healthcare reform, as the need to prepare physicians, particularly employed physicians, to succeed – to succeed in their careers in the face of great changes – and to succeed as partners in changing the way care is delivered.  We can take our cue from other industries, using more deliberate strategies to select and develop physicians.  Rather than de-valuing physicians, this new approach should acknowledge that physicians aren’t merely clinical commodities, but the driving force behind success.  

Click here to download the paper.


API WP August logoTitle: Lessening the Negative Impact of Human Factors

Source: API Healthcare

With the potential to impact every patient outcome metric, workforce management and staffing decisions are critical. The shift to healthcare’s value-based model is being accelerated by measurable goals and an aggressive timeline. With improved patient experience as the objective, addressing root causes that impact patient satisfaction scores is imperative to success.

The most frequently cited root cause for sentinel events reported by Joint Commission are “human factors”, which include staffing levels, skill mix, competency assessment, fatigue and more.

This data-driven paper “Lessening the Negative Impact of Human Factors” examines:

  • Staffing variables’ measurable impact on specific patient outcome metrics
  • Workforce management strategies to lower the risk of “human factors”
  • Workforce automation options to support improved patient outcomes

Click here to download the paper.


Process Improvement


keybank logoTitle: 7 Steps for Building and Funding Sustainability Projects

Source: KeyBank

Before launching an energy-efficiency initiative, it’s important to build a solid business case and understand the funding options and potential incentives that are available. Healthcare leaders should consider taking the steps outlined in the whitepaper to ease the process of gaining approval, piloting, implementing, and supporting sustainability projects.  You will find that investing in sustainability and energy efficiency helps hospitals add cash to their bottom line. In this whitepaper, discover how hospitals and health systems have various options for funding energy-efficient and renewable-energy initiatives, depending on their current financial structure and strategy.

Click here to download this whitepaper.


Radisphere TM LogoTitle: 10 Best Practices for Remodeling Radiology

Source: Radisphere

What should a set of standard best practices for radiology look like? Ideally, the standards would identify practices that were clearly defined, measurable, and clinically important.

In the specialty of radiology, in particular, such standards would address three broad areas of practice quality:

  1. Expertise: The medical knowledge and clinical expertise of the radiologists.
  2. Communication: The quality, accuracy, and timeliness of radiologic reports and consultation.
  3. Leadership: The radiology service’s contribution to the medical center’s overall mission by full participation in clinical conferences, quality assurance initiatives, and utilization reviews.

Based on extensive research of industry benchmarks and standards, this paper will examine the 10 Best Practices in Radiology.

Click here to download this whitepaper.


TeamHealth logoTitle: The Fragility Fracture Program: Improving Quality of Care for a Challenging Patient Population

Source: TeamHealth

Fractures in patients with osteoporosis are one of the most common trauma conditions for hospitals. They occur in one of the most difficult patient populations to treat—elderly patients with multiple and many times unmanaged comorbidities. This white paper discusses how creating a dedicated fragility fracture program can ensure high-quality, integrated care for this complex patient population. By improving care coordination and streamlining processes, a fragility fracture program can improve patient outcomes and enhance patient satisfaction while also strengthening the hospital’s financial performance.

Click here to download this whitepaper.


Surgical Directions Logo (1)Title: The Surgeon-Centered OR

Source: Surgical Directions

3 Steps to Building an Efficient, Productive and Profitable Surgery Department

Hospitals depend on the OR to drive financial performance. But in many ORs, low utilization leads to high operating costs and weak revenue. The good news: Better performing hospitals have developed highly profitable surgery departments by putting physicians at the center of OR leadership. To find out how, download this new white paper from Surgical Directions.

This white paper will show you how to:

  • Create a physician-led Surgical Services Executive Committee (SSEC) that drives dramatic performance improvement
  • Design a block time schedule system that boosts OR utilization while increasing surgeon and anesthesiologist satisfaction
  • Leverage physician leadership to increase case volume, OR revenue and net margin.

Learn the 3 steps to building an efficient, productive and profitable surgery department.

Click here to download the whitepaper.





Voera Logo

Title: 5 Ways to Improve Care Efficiency with Mobile Devices

Source: Vocera

Hospital IT departments and clinical administrators are charged with getting the value from their clinical technology investments. At the same time, care providers are clamoring for a way to reduce the number of devices they carry such as pagers, smartphones, VOIP phones, and barcode scanners.

Several health system leaders, such as Reading Health System, have identified five ways to leverage communication technology to improve care efficiency and boost the patient experience:

1) Empower collaboration between physicians, nurses, staff and patients with a single communication platform that works in any location

2) Nurses complete their documentation and notes right at the bedside and spend more time with patients

3) Clinical staff access patient data and other information from a single interface that they carry with them throughout the facility

4) Enable care providers to use the right communication device for each situation inside and outside of the hospital

5) Robust patient data security across all devices, users, and locations

Get your complimentary copy of the report “5 Ways to Improve Care Efficiency and Patient Experience with Mobile Devices” to learn how your hospital can leverage mobile devices to improve patient outcomes and clinical efficiency.

Click here to download the whitepaper. 



Title: Apps and Wearables in Healthcare: What Works?

Source: MobileSmith

To succeed in patient engagement, healthcare providers must embrace mobile. But how does a hospital prioritize the various trends in mobile technology? Do wearables provide a competitive edge? Do smartphone apps improve engagement and care delivery? What is the optimal way to develop a successful mobile strategy? We share the latest research and the best use cases in our new whitepaper:

Apps and Wearables in Healthcare: What Works?

A Comprehensive Guide for Healthcare Executives

  • Hospital Mobile Apps and their Role in Patient Engagement
  • The State of Wearables in Healthcare – Time to Make a Move?
  • 6 Proven Steps to Develop an Efficient Mobile Use Case

Click here to download the whitepaper.





RHF logo color jpgTitle: Getting in Front of the Problem: How Can Hospitals Empower Denial Prevention and Management?

Source: RelayHealth Financial 

Claim denials are a pervasive and persistent problem for hospitals, as up to 1 in 5 claims is delayed or denied.[i] The impact of denials on a hospital's bottom line could be substantial — roughly 3 percent of net revenue may be attributed to denials, according to research from The Advisory Board Company.[ii]

It is no longer acceptable to manage each denied claim individually, or rely on the back-end revenue cycle managers to fix problems. Dwindling reimbursement combined with increasingly stringent payer requirements necessitates a more deliberate, proactive and pre-emptive approach.

The key is a three-pronged solution: denials prevention, denials management and denials analysis. With the right tools and support, it is possible to identify where errors and inefficiencies occur among the numerous touchpoints of the revenue cycle and target solutions to both prevent and manage denials along the way....

Click here to download the whitepaper.

[i] "Automated Billing/Payment Process Can Reduce U.S. Health Care Costs without Sacrificing Patient Care." PNC Financial Services Group, November 2007

[ii] "Driving the Denials Management Initiative, a Renewed Focus." The Advisory Board Company, Washington, D.C., web conference, July 2009



data gen logoTitle: Top 7 Things PAC Providers Need to Know to be Successful Partner in CCJR

Source: DataGen

Hospitals may be the only risk-bearing entities under CMS’ CCJR proposed model, but there are major implications for post-acute care (PAC) providers.  Based on our review of the CCJR program, this white paper outlines the top seven things PAC providers need to know about and act on to be successful partners in this and other emerging payment models.

Click here to download the whitepaper.



Bank Financial logoTitle: Bridging the Gap: How the LPPF Payment Model is Helping Texas Safety-Net Hospitals Level the Playing Field

Source: BankFinancial

The Texas Legislature has created the Local Provider Participation Funds (LPPF) in effort to help Texas safety-net hospitals deal with the challenges of accessing a significant percentage of their allocated federal matching funds in comparison to large well-funded hospitals. The LPPF was created in counties along the Texas-Mexico border, which allow funds eligible for match to be collected directly from area hospitals in the form of quarterly mandatory assessment payments. This innovative state payment model, in addition to private financing, has allowed Texas safety-net hospitals to establish a more equal footing in substantially increasing access to available funding.

Click here to download the whitepaper.


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