Today's Top 20 Stories
  1. 7 healthcare groups react to CBO score

    The Congressional Budget Office released its cost estimates for the House-approved American Health Care Act on Wednesday.  By Kelly Gooch -
  2. CBO scores House-approved AHCA: 5 things to know

    The Congressional Budget Office released its score on the American Health Care Act Wednesday, finding it would reduce the federal deficit significantly but increase the projected number of uninsured Americans by about 82 percent over the next 10 years.  By Emily Rappleye -
  3. Study suggests targeted marketing, other strategies may increase use of price transparency tools

    Healthcare organizations are increasingly introducing price transparency tools to help consumers determine the cost of their care. However, these tools are not highly utilized, suggests a study published in INQUIRY: The Journal of Health Care Organization, Provision, and Financing.  By Kelly Gooch -

How to change the customer experience

Step-by-step guide to personalize care plans and improve patient outcomes.
  1. Former CDC director: Trump's budget 'risks Americans' health and safety'

    The Trump administration's proposed cuts to CDC funding, laid out in the budget proposal released Tuesday, is "unsafe at any level of enactment," according to Tom Frieden, MD, the former director of the CDC.  By Heather Punke -
  2. Becker's Speaker Series: 4 questions with Banner-University Medical Center Phoenix CEO Dr. Steve Narang

    Steve Narang, MD, has served as CEO of Banner-University Medical Center Phoenix since 2013.  By Tamara Rosin -
  3. Saint Vincent Hospital's new president is Dr. Christopher Clark

    Pittsburgh-based Allegheny Health Network selected Christopher Clark, DO, to serve as president of Saint Vincent Hospital in Erie, Pa., effective June.  By Anuja Vaidya -
  4. How Trump plans to fix the Medicare appeals process

    President Donald Trump included proposals to fix the Medicare appeals process in his fiscal year 2018 budget released Tuesday.  By Ayla Ellison -

Improving children's access to care through telehealth

Nemours Children's Health System explains the requirements for a successful telehealth program.
  1. Banner Health's operating income drops 36% in Q1

    Banner Health saw revenues increase in the first quarter of 2017, but the Phoenix-based system ended the period with lower operating income than in the same quarter of the year prior.  By Ayla Ellison -
  2. Feds investigate UHS psychiatric hospitals' billing practices

    An investigation into whether King of Prussia, Pa.-based Universal Health Services' psychiatric hospitals hold patients longer than necessary to maximize reimbursement from insurers has broadened to include the FBI and Department of Defense, according to Buzzfeed News.  By Ayla Ellison -
  3. BCBS of Kansas City exits ACA exchanges, may leave 25 counties without marketplace insurer

    Blue Cross and Blue Shield of Kansas City (Mo.) will not sell individual ACA health plans in the payer's 32-county service area in Missouri and Kansas for 2018.  By Morgan Haefner -
  4. Dignity Health goes out of network with Health Net

    San Francisco-based Dignity Health is no longer in Woodland Hills, Calif.-based Health Net's network following unresolved disputes about reimbursement rates, according to The Arizona Republic.   By Morgan Haefner -

How Scripps Health transformed their call center to deliver customer-centric experiences

Guide to changing your call center and focusing on the patient.
  1. Trump 2018 budget proposal would cut ONC funding by 37%: 5 things to know

    President Donald Trump proposed an HHS budget of $1.11 trillion for fiscal year 2018, representing a $13.9 billion funding decrease from 2017.  By Jessica Kim Cohen -
  2. Cleveland Clinic to acquire Union Hospital

    Union Hospital, a more than 100-bed nonprofit facility in Dover, Ohio, signed a letter of intent to join the Cleveland Clinic health system.  By Alyssa Rege -
  3. UK man discharges himself from hospital to make room for Manchester terror victims

    Despite the kidney pain that sent David Priestman to a Manchester, England, hospital Monday night, he voluntarily discharged himself to allow victims of the terrorist attack at an Ariana Grande concert that evening to use his bed, reports the Daily Mail.  By Tamara Rosin -
  4. Biden calls for greater urgency in Moonshot efforts to cure cancer

    During the dedication ceremony for the new $323 million Fred & Pamela Buffett Cancer Center in Omaha, Neb., Former Vice President Joe Biden urged attendees to drive forward the efforts underway nationally to research cancers and their genes, and to make sure data on those diseases and their treatments are shared, according to Live Well Nebraska.  By Tamara Rosin -
  5. Trinity Health more than doubles operating income in first 9 months of FY 2017: 3 things to know

    Livonia, Mich.-based Trinity Health reported operating income before adjustments of $201.8 million in the first nine months of fiscal year 2017, up from $77.6 million in the same period a year prior, according to unaudited financial documents.  By Morgan Haefner -
  6. 7 stroke statistics to know

    Stroke represents the fifth leading cause of death in the United States. To boost stroke awareness and recognize May as American Stroke Month, WalletHub compiled a report highlighting statistics about the disease's prevalence in 2017.  By Mackenzie Bean -
  7. Texas may eliminate MOC requirements

    The Texas House tentatively approved a bill that will eliminate Maintenance of Certification requirements for physicians, according to a report from The Texas Tribune.  By Emily Rappleye -
  8. Radiologists touch most unique patient lives, study finds

    Diagnostic radiologists see the most unique Medicare fee-for-service beneficiaries each year of any specialty, according to a recent study form the Harvey L. Neiman Policy Institute.  By Emily Rappleye -
  9. Optum, Cerner boast top revenue among health IT vendors, IDC finds

    Optum is the No. 1 ranking health IT vendor by revenue, according to an IDC Health Insights report.  By Jessica Kim Cohen -

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